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Accounts, bookings and payments
Account information, verification, how to book a session, and payments.
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Locations
Everything you need to know about your local studio, whether that's in the UK, Ireland, Germany or the US.
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At the studios
Our house rules, information about our common studio facilities and how to use your codes.
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Equipment/studio help
How-to articles and videos on all the equipment you'll find at our studios.
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Recording
Using our recording tools in the studios
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About PIRATE.COM
Learn more about the company.
Recent articles
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Can I purchase a gift card or voucher?
For UK customers: Gift cards are available in a range of values. They can be purch...
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Audio recording in our DJ studios
December 2021: We're running an audio recording pilot in our Bristol, Hackney Wic...
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Troubleshooting your DJ recordings
December 2021: We're running an audio recording pilot in our Bristol, Hackney Wic...
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How do I enter my code into the lock?
Slow and gentle! Our locks can be a little sensitive so input your code in slowly and ...
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I have an emergency
For any on-site emergencies (fire, medical emergencies etc) please call the emergency ...
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How do I contact customer support?
Need help? Use our live chat at PIRATE.COM or WhatsApp instant messaging (fastest serv...
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