Asking about a lost item?

Sorry, we don't keep a record of lost property, so the simplest way is for you to pop back to the studios to take a look in our lost property cupboard/closet.

Collecting a lost item?

If you are collecting an item of lost property, or wish to look in our lost property cupboard/closet to find your item, please contact us on the Live Chat (the speech bubble in the bottom right-hand corner), so that we can give you entry codes.

Does this answer your question? If not, then contact our customer service team.