It doesn’t look like the microphone(s) are picking up sound. Why’s that? 

Make sure the sound fader is turned up on the correct microphone/input on the RØDECaster Pro. If you have connected your phone or laptop, please make sure the device volume is turned up 

Someone is trying to call in via Skype on my laptop, but I can’t hear/talk to them? 

To interview over Skype, you will need to connect your laptop to the RØDECaster via Bluetooth. 

Why can’t I hear anything from the headphones? 

  • Make sure the headphones and microphones are connected to the corresponding input/output areas at the back of the RØDECaster Pro 
  • Ensure the volume is turned up for the corresponding headphone in the volume levels at the top right of the device 
  • Double-check the volume is turned up on the volume fader for the corresponding microphone(s) 
  • Or check the mute button is not switched on (under the volume fader corresponding to your microphone)