New to PIRATE.COM?

Modified on: Mon, 11 Oct, 2021 at 9:01 AM


To help you make the most of your PIRATE.COM experience, we’ve outlined what to expect on your first visit, along with some hints and tips:


Before your visit


Set up your account

It takes less than two minutes:

  • Visit the account creation page

  • Enter your details in each box. If you have a referral code from another PIRATE.COM customer, please enter it at this point

  • Select Join PIRATE.COM and we’ll send you a verification SMS to confirm your mobile number. You’ll need to confirm this number before you can use your account

  • Confirmed? You’re ready to get started. We’ll send you a quick email about how to make your first booking


Get verified

Being verified unlocks extra features at PIRATE.COM, like Refer-a-Friend credits. You also need to have your identity verified before you book one of our DJ or production studios, so it’s a worthwhile investment! Don’t worry, the process only takes two minutes. Read more.


Book your session

Our live booking calendar shows the latest availability of studios. You can book anywhere from a year in advance right up until a few minutes beforehand. Some studios are popular, so we recommend securing your slot in advance.


TIP: Book enough time to set-up and get comfortable with the gear, and pack-down/pack-up anything you’ve brought along. 


Pay
You can either book and pay for each session individually, pr purchase studio credit to add to your account, then use that credit to book your sessions.


Prepare

To make sure your session goes smoothly, we suggest taking a couple of minutes to read a bit more about the type of studio you’ve booked:


Extra equipment

We carry spares at each location. Contact us anytime via WhatsApp or on live chat during your session and we'll be happy to help you access the spares cupboard.


Unfortunately, due to repeated issues with the damage and misplacement of equipment, we can no longer offer a guaranteed keyboard hire service.


On the day


Re-read your confirmation email

It has directions to the studio, your codes for the front door, and the booked studio. The first you booked a studio type, we’ll also send you a quick overview of that space and equipment.


Arrive early

We recommend you come to the studio 15 minutes before your session to help orientate yourself, check out our common areas and find your studio.


House rules
We want you, and the rest of the PIRATE.COM community, to have the best possible experience using our facilities. To help us achieve that, we ask that you stick to a few ‘house rules’ when visiting PIRATE.COM.

  • Respect other Pirates

  • Absolutely no smoking or vaping

  • Keep all liquids away from the equipment

  • Tidy up at the end of your session

  • Turn off the air-con or heater fan, before you leave


Equipment issues
If anything breaks or needs troubleshooting during your session, please let us know as soon as you can. Contact us via live chat and we’ll help diagnose the issue. We carry spares on site so you can get back to playing again straight away.


OpenLIVE and recording

Capture a studio-quality, mixed and mastered recording of your session with OpenLIVE technology (available at no extra cost). Some DJ studios also offer streaming services.


Good to know


Lost property
We don't keep a record of lost property, so the simplest way is for you to pop back to the studios to take a look in our lost property cupboard/closet. Contact us via live chat to arrange.


Refer-a-friend
If you’re an existing PIRATE.COM member, refer-a-friend and you’ll both get £10.00 (or the equivalent in your local currency) in studio credit.


Artist Ops

We have a vast range of artist opportunities for the bands, DJs, producers, podcasters and dancers in our community. Check-in regularly to win music gear, festival slots and much more.

 

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