Troubleshooting your DJ recordings

Modified on: Tue, 23 Nov, 2021 at 4:18 PM

December 2021: We're running an audio recording pilot in our Bristol, Hackney Wick, and Tottenham DJ studios — please let us know any feedback you may have.

A “No audio detected” message is being displayed, what does it mean?

No audio is being detected from the mixer:

  • Check that the rec-out cable is plugged into the back of the mixer

  • Check where the trim is set on the channels you are playing through on the mixer

A “Too loud” notification is being displayed, what does it mean?

Gain levels are set too high are risk distorting the recording. Turn the trim down on the mixer so that the VU meter does not exceed the orange zone.

Here's an example of gain exceeding optimal levels:


A “No booking found” notification is displayed, what does it mean?

The token in the invite link is invalid. This is likely because:

  • The link is for a past booking

  • The booking end time has passed and the system no longer recognizes it

  • Your phone has cut off part of the link and you need to copy and paste the entire thing into the web browser.

It's not working, how do I get help?    

Use our live chat at PIRATE.COM or WhatsApp instant messaging.

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