πŸŽ₯ PIRATE CAPTURE APP β€” Setup and Troubleshooting πŸŽ₯ PIRATE CAPTURE APP β€” Setup and Troubleshooting

πŸŽ₯ PIRATE CAPTURE APP β€” Setup and Troubleshooting

PIRATE CAPTURE app β€” full guide

Recording your DJ session with CAPTURE

CAPTURE is a free iOS app that lets DJs record their sessions in select Pirate DJ studios. It replaces the older Capture.Audio browser tool and supports both video + high-quality audio, or audio-only recordings. It's only compatible with iPhones running iOS 17 or later β€” Android users can't currently use the app.

πŸ” Booking a room with CAPTURE

Here's how to tell a CAPTURE-enabled room from a CAPTURE-disabled one. Disabled means either there's no CAPTURE device in that studio, or there's a fault with the one that's there.

CAPTURE enabled room listing
CAPTURE disabled room listing

🧠 Core features

With the CAPTURE app, users can:

  • Record video with high-quality synced audio
  • Record audio-only DJ sets
  • View and manage bookings in CAPTURE-enabled studios
  • Save, play back, delete, or share recordings directly from the app

πŸ› οΈ Tech setup

  • iOS only β€” the app must be downloaded via the App Store
  • Log in with your existing Pirate account

Permissions required:

  • Camera β€” for video recording
  • Location β€” to detect Pirate WiFi connection
  • Photo Library β€” to save recordings (Pirate doesn't access your photos)
  • Notifications β€” optional, used to remind you to download recordings

πŸ”Œ Studio connection + WiFi

  • You must be connected to Pirate WiFi.
  • The app auto-connects when you're in studio. If not, tap "Connect to Studio #", or refresh bookings by swiping down on the Bookings tab.
  • No bookings showing? A link to book via the website appears instead.
CAPTURE app connected to studio
Connect to Studio option in CAPTURE app

πŸŽ™οΈ Recording modes

There are two options:

Video mode

  • MP4, 1080p, 30fps, 48kHz or 44.1kHz, 16-bit
  • Auto-syncs audio to iPhone video
  • App must stay open and phone unlocked
  • Works in landscape if you rotate your phone

Audio-only mode

  • MP3, 320kbps CBR, 48kHz or 44.1kHz, 16-bit
  • Phone can be locked during recording

🎚️ While recording

  • A VU meter shows audio levels β€” if only one channel is active, check the RCA cables on the mixer.
  • The booking timer counts down to the end of your session.
  • Tabs are locked during active recording.
  • Waveform appears in audio mode.
  • Zooming is supported in video mode.
  • You cannot change recording mode mid-session.
Recording output in CAPTURE app
VU meter in CAPTURE app

πŸ’Ύ Storage + battery warnings

  • Minimum 8GB storage required β€” 1 hour β‰ˆ 3.6GB, so double that is advised.
  • If storage is low, a warning shows before recording starts. Free up space by offloading unused apps, deleting old podcasts, or using Apple's Storage Optimization tips.
  • If battery drops below 20%, a warning is displayed.
  • If the phone dies during a recording, the recording is lost.
  • We strongly recommend plugging in your phone during long sessions.

πŸ“₯ Saving + sharing recordings

  • Recordings are not stored in the cloud β€” they download directly to your phone after recording.
  • The app must stay open until the download completes (this can be done off-site).
  • Head to the Library section to manage downloads. The Processing area shows download status; tapping a recording there shows its info and, at times, download controls.
CAPTURE app Library processing section
CAPTURE app recording detail and download controls
Recordings are usually available around an hour after processing, though this can take 1–2 days if an unexpected error occurs. If you experience an error, contact our artist support team. Once available, recordings remain accessible for 30 days.

Once downloaded:

  • Audio is processed and synced with video if needed.
  • View saved recordings in the Saved tab within the Library section.
  • Tap to play; swipe down to close the player.
  • Share via the iOS share sheet.
  • Save to Photos if you need it for editing or social sharing.

🚫 Common issues + troubleshooting

πŸ”‡ No audio detected

The app will warn if no audio is picked up during a recording. The recording continues, but the output may be silent.

This is usually caused by the RCA cable being unplugged from REC OUT. If only one VU meter bar lights up, one RCA channel may be unplugged.

Tip: users can mix stereo to mono in Audacity β€” watch here.

πŸ”Œ App says "Capture Offline"

This is likely caused by a WiFi drop or the recording device disconnecting.

Try fully quitting and reopening the app, and disable "Limit IP Address Tracking" in your WiFi settings.

If it reconnects, the download proceeds as normal. If not resolved, the recording cannot start and may not be recoverable during the booking.

⏳ Download not finishing

Audio is usually available about an hour after your session ends, and stays accessible for 30 days. One hour of audio typically takes a few minutes to download, network traffic permitting.

Make sure you've updated to the latest iOS.

Do not delete and reinstall the app to try to fix a stuck download β€” this deletes all your recordings, and they cannot be recovered.

Still stuck? Don't worry β€” our team's on live chat and WhatsApp 24/7, and we're always happy to help.