![I don't know if my booking has gone through?]({"bg": "//theme.zdassets.com/theme_assets/11561082/0c78afa8f703a121d34a3e866ba077d0978498d1.jpeg"})
![I don't know if my booking has gone through?]({"bg": "//theme.zdassets.com/theme_assets/11561082/4c35b2598e2ddcc195bbf2ad2b14cb82d978f423.svg"})
- When you make a booking you will receive an email confirmation straight away (these can sometimes go to a filtered inbox or spam folder).
- If you have not received the email for any reason just login to your account and go to 'my bookings' - any confirmed bookings will be listed here and you can select each one for more details and check your entry codes.
- No codes? Check that your ID has been verified.
- Sorry, we can't resend confirmation emails.
Do you need more help with this?
- You can send us a WhatsApp message or head to support.pirate.com and tap the chat icon to connect.
- If you're in the USA you can also send us an SMS at +1 (866) 606-0065.
- Our support team is available 24/7.