Can I purchase a gift card or voucher? Can I purchase a gift card or voucher?

Can I purchase a gift card or voucher?

IMPORTANT: Please note that credit will automatically expire and it will be removed from your Pirate account unless:

  • you have placed a booking in the last 90 days
  • you have cancelled a booking in the last 90 days
  • you have redeemed a voucher in the last 90 days
  • you have referred someone in the last 90 days

For customers in the UK

Gift cards are available in a range of values. They can be purchased here and redeemed as studio credit on any Pirate account with a code that will be sent digitally via email to the purchaser.

For customers in the US

Gift cards are available in 2 options at a discounted rate:

For customers in Ireland

Gift cards are available in a range of values:

For customers in Germany

Gift cards are available in a range of values:

To redeem your gift card:

  • Once purchased you will be sent an email containing a gift voucher code. 
  • To redeem a gift card as studio credit please sign in to your account, go to the 'My Account' section and enter the code where prompted. 
  • PIRATE.COM gift certificates are valid for 3 months from the date of purchase. The gift certificate cannot be redeemed after 3 months have passed. Gift certificates are not refundable or transferable for cash.

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Haven't received your gift voucher email? 

  • Please allow up to 24-hours after purchase to receive your voucher.
  • The email may be stuck in your spam folder, so please check there.
  • Otherwise, send us an email and we'll be happy to help!

 

Do you need more help with this?

  • You can contact us via WhatsApp or via Live chat, just tap the chat icon to connect. 
  • Our support team is available 24/7.