Lost something at the studios? 

If our cleaners find anything they will place it in lost property. Unfortunately, we don't have direct contact with the cleaners and we are unable to check CCTV to look for things.

However, to get someone to check for your item on site, then please fill out the following form and one of the team will get back to you with the Site Manager's findings soon: 


(Please allow several days for a response as it may take some time to check)


Collecting a lost item?

If you are collecting an item of lost property, or want to look in our lost property cupboard/closet to find your item, please contact us on WhatsApp messaging (+447446669061) or Live Chat (support.pirate.com) as you arrive at the studio so we can give you entry codes. Be sure to have your past booking information and email address ready to share.

Do you need more help with this?

  • You can contact us via WhatsApp or via Live chat, just tap the chat icon to connect. 
  • If you're in the USA you can also send us an SMS at +1 (866) 606-0065
  • Our support team is available 24/7.