I'm having trouble with the air-conditioning or heating I'm having trouble with the air-conditioning or heating

I'm having trouble with the air-conditioning or heating

The red timer light is flashing

Stick a pin into the 'timer reset' at the bottom of the remote.

The remote is not responding

The batteries may have died. You should be able to switch the unit on at the wall. If this fails you can always reach the team via live chat at support.pirate.com.

The remote is missing

Please contact us and a member of the support team will help you out. 

Do you need more help with this?