How do I get a spare or replacement piece equipment for my studio? How do I get a spare or replacement piece equipment for my studio?

How do I get a spare or replacement piece equipment for my studio?

We carry lots of spares at our sites, in case any equipment has a fault (find out here what we store on-site).  You'll also find plenty of spare cables and mics in our rehearsal studios. If something is missing from the room or you need something from the spares cupboard (there's one in every location) — message us for a code. 

Need to report a fault or want some advice?

  • You can send us a WhatsApp message or head to support.pirate.com and tap the chat icon to connect. 
  • If you're in the USA you can also send us an SMS at +1 (866) 606-0065
  • We'll be able to help you a lot faster if you share a picture or a video of the issue!
  • Our support team is available 24/7.