What is CAPTURE.AUDIO?

CAPTURE.AUDIO is a feature we have launched in a range of our studios, which allows you to use your phone to start and stop recording your session with pro audio, so that you can download them from your PIRATE account later. 

You can find out more about CAPTURE.AUDIO at https://pirate.com/en/capture/

Will my studio let me record my mix?

Visit this page to see if your nearest site has CAPTURE.AUDIO studios available. When searching for a studio, look out for the CAPTURE.AUDIO label to find an enabled studio:

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How does it work?    

Connect your phone to the studio by using your unique invite link, sent by SMS 10 minutes before your booking. We will record the output from the mixer, you just have to start and stop recording using your phone. Your recordings will be saved to the cloud for you to download later on from your Pirate account.

 

How do I get started?    

You will receive an SMS 10 minutes before your booking starts with a unique invite link. Connect to the Pirate Wifi and tap the link and you will be connected to the studio to start recording:

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When you're ready to go, press RECORD to start recording.

 

How can I tell if it's set up correctly?

Check the display on your phone to make sure you are connected to the studio you have booked. Check the waveform and VU meter to see that music played from the decks is being captured in the recording. If no audio is being detected, check the RCA cables are plugged into “REC-OUT” on the back of the mixer.

Correct setup, recording in progress:

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How do I check recording levels?

Check the VU meter on your phone is not displaying red bars whilst sound-checking, or in the waveform whilst recording. Red bars mean the gain is set too high and you should turn down trim on relevant channels of the mixer.

 

Is it recording correctly?

The display on your phone will indicate when a recording is in progress. Check the waveform and VU meter to see that music played from the decks is being captured in the recording.

 

What happens if my phone runs out of battery, the screen locks, or I get a call?

If you start a recording, the system will keep on recording until you press stop or the booking ends, even if your phone runs out of battery. If your screen locks or you get a call, you can simply return to the recording screen in your browser and after a short while it will automatically reconnect so that you can control your recording session again.

 

Will this record onto my phone?

Recordings are not saved onto your phone. They are captured from the mixer and uploaded straight to the cloud.

 

Where do I access my recordings?

You will receive an email when your recordings are ready to download, typically within an hour of the end of the booking (up to 24 hours). Visit https://book.pirate.com/my/recordings to download your recordings.

 

How long are my recordings stored?

You have 60 days to download your recordings. After that, they will be permanently deleted.

 

It's not working, how do I get help?

Here are some troubleshooting articles: 

If these don't help, contact our Support team:

Do you need more help with this?

  • You can contact us via WhatsApp or via Live chat, just tap the chat icon to connect. 
  • If you're in the USA you can also send us an SMS at +1 (866) 606-0065
  • Our support team is available 24/7.