![Contact our artist support team 24/7]({"bg": "//theme.zdassets.com/theme_assets/11561082/0c78afa8f703a121d34a3e866ba077d0978498d1.jpeg"})
![Contact our artist support team 24/7]({"bg": "//theme.zdassets.com/theme_assets/11561082/4c35b2598e2ddcc195bbf2ad2b14cb82d978f423.svg"})
Got an issue with your studio?
Our artist support team is available 24/7 to help you resolve it. Follow these two steps to get in touch:
- Step 1: If you can, try to take a photo or video of the issue you’re experiencing on your phone.
- Step 2: WhatsApp the photo or video to our support team (this service works globally). Just click the link or add +447596187954 to your contacts. LINK: https://wa.link/pirate If possible, Try to do this within the first 20 minutes of your session so our team has enough time to help you.
- Alternatively, you can use Live chat, click the chat widget in the bottom right-hand corner of this page to chat to someone from the team.
- If you would like to make a complaint after your session, please contact support@pirate.com
- remember we can only offer appropriate compensation if you contact us on chat at the time of the issue.
Reach us by Phone Or Email (24/7)
UK
Phone: +44 333 241 9598
Text: +44 770 017 0665
Email: support@pirate.com
USA
Phone: +1 844 274 7283
Text: +1 866 606 0065
Email: support@pirate.com
Germany
Phone: +49 800 181 2317
Help is available in German or English
Email: support@pirate.com
Ireland
Phone: 1800 851 882
Email: support@pirate.com