Contact our artist support team 24/7 Contact our artist support team 24/7

Contact our artist support team 24/7

Got an issue with your studio?

Our artist support team is available 24/7 to help you resolve it. Follow these two steps to get in touch: 

  • Step 1: If you can, try to take a photo or video of the issue you’re experiencing on your phone.   
  • Step 2: WhatsApp the photo or video to our support team (this service works globally). Just click the link or add +447596187954 to your contacts. LINK: https://wa.link/pirate If possible, try to do this within the first 20 minutes of your session so our team has enough time to help you.
  • Alternatively, you can use Live chat, click the chat widget in the bottom right-hand corner of this page to chat to someone from the team.
  • If you would like to make a complaint after your session, please contact support@pirate.com


Reach us by Phone Or Email (24/7)

UK

Phone: +44 333 241 9598
Text: +44 770 017 0665
Email: support@pirate.com

 

USA

Phone: +1 844 274 7283
Email: support@pirate.com

 

Germany

Phone: +49 800 181 2317
Help is available in German or English
Email: support@pirate.com

 

Ireland

Phone: 1800 851 882
Email: support@pirate.com