Contact our artist support team 24/7 Contact our artist support team 24/7

Contact our artist support team 24/7

Got an issue with your studio?

Our artist support team is available 24/7 to help you resolve it. Follow these two steps to get in touch: 

  • Step 1: If you can, try to take a photo or video of the issue you’re experiencing on your phone.   
  • Step 2: WhatsApp the photo or video to our support team (this service works globally). If possible, try to do this within the first 20 minutes of your session so our team has enough time to help you.
  • Alternatively, you can use Live chat, click the chat widget in the bottom right-hand corner of this page to chat to someone from the team.
  • If you would like to make a complaint after your session, please contact support@pirate.com


Reach us by Phone Or Email (24/7)

UK

Phone: +1 844 274 7283
Text: +44 770 017 0665
Email: support@pirate.com

 

USA

Phone: +44 333 241 9598
Email: support@pirate.com

 

Germany

Phone: +49 800 181 2317
Help is available in German or English
Email: support@pirate.com

 

Ireland

Phone: 1800 851 882
Email: support@pirate.com