HOW TO CONTACT OUR ARTIST SUPPORT TEAM – AVAILABLE 24/7 HOW TO CONTACT OUR ARTIST SUPPORT TEAM – AVAILABLE 24/7

HOW TO CONTACT OUR ARTIST SUPPORT TEAM – AVAILABLE 24/7

 

GOT AN ISSUE WITH YOUR STUDIO?

Our artist support team is available 24/7 to help you resolve it. Follow these two steps to get in touch: 

  • STEP 1: If you can, try to take a photo or video of the issue you’re experiencing on your phone.   
  • STEP 2: WhatsApp the photo or video to our support team at +447446669061 (this number works globally). If possible, try to do this within the first 20 minutes of your session so our team has enough time to help you.
  • Alternatively, you can click the speech bubble icon in the bottom right-hand corner of this page to chat to someone from the team.
  • If you would like to make a complaint after your session, please contact support@pirate.com

NEED TO REACH US BY PHONE OR EMAIL?

UNITED KINGDOM

24/7 availability

phone: +44 333 241 9598

text: +44 770 017 0665

support@pirate.com

 

UNITED STATES

24/7 availability

phone: +1 844 274 7283

support@pirate.com

 

GERMANY

24/7 availability

phone: +49 800 181 2317

Help is available in German or English

support@pirate.com

 

IRELAND

24/7 availability

phone: 1800 851 882

support@pirate.com