Speaker Troubleshooting β€” Recording Pro studios

Common problems and fixes

πŸ”‡ No sound out of the speakers

Are the speakers turned on and showing the power light?

Is the interface showing 3 green lights? If not, the USB cable isn't fully plugged in at the back of the interface. Don't use a USB hub β€” plug the other end directly into your laptop.

Are the two yellow speaker cables connected to LINE OUTPUTS 1-2 at the back of the interface?

Still no luck? Reset the Focusrite Control software.

πŸ”ˆ One speaker isn't working

Are both speakers switched on with power lights showing?

Are the two yellow speaker cables connected to LINE OUTPUTS 1-2 at the back of the interface?

Try swapping the two yellow cables around β€” this can help show whether the problem is with the speaker itself or the interface output.

Still no luck? You'll need to reset the interface using the Focusrite Control driver.

🎚️ The volume control isn't working

Look at the back of the audio interface β€” you'll see 2 yellow speaker cables. Make sure they're connected to LINE OUTPUTS 1-2 only. If they're connected to LINE OUTPUTS 3-4, the volume knob becomes inactive.

Speaker cables connected to LINE OUTPUTS 1-2

Getting no sound when connected to LINE OUTPUTS 1-2? Reset the interface using the Focusrite Control driver.

⏹️ Sound was working, then stopped suddenly

Disconnect your laptop, turn the interface off at the back, and leave it off for a couple of seconds.

Turn it back on and reconnect your laptop.

This should fix the issue, though you may need to repeat it more than once.

πŸ“’ The speakers sound distorted or blown

Remove the two yellow speaker cables from the back of the interface and re-insert them firmly β€” make sure they're connected to LINE OUTPUTS 1-2 only.

Still distorted? Reset the interface using the Focusrite Control driver.

πŸ”„ Still having issues? Reset the interface

99% of problems with equipment in the recording studios can be resolved by downloading Focusrite Control and resetting the interface to factory defaults.

Download link:

Download and install Focusrite Control, then restart your computer.
Once installed, open the software and go to File > Restore Factory Defaults (it also sometimes helps to go to Presets and select System Playback).

Seeing "No Hardware Detected" in Focusrite Control? See this guide.

If Focusrite keeps causing the computer to crash, check whether McAfee Antivirus is installed β€” this is often the cause. Uninstalling McAfee usually resolves it.

Video: troubleshooting no signal from the speakers

Still stuck? Don't worry β€” our team's on live chat and WhatsApp 24/7, and we're always happy to help.