Credit expiry

We automatically expire credit for all accounts which have been deleted or banned, and every user account over 90 days old, unless:

  • You have placed a booking in the last 90 days
  • You have cancelled a booking in the last 90 days
  • You have redeemed a voucher in the last 180 days
  • You have referred someone in the last 90 days
  • You received referral credit in the last 90 days
  • You're an ambassador

Do you need more help with this?

  • You can contact us via WhatsApp or via Live chat, just tap the chat icon to connect. 
  • Our support team is available 24/7.