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  2. Accounts, Bookings and Payments

Accounts, Bookings and Payments

Account information, verifying your account, how to book a session, and money.

Payments
Credit Expiry
Can I get an invoice for my booking?
What are your refund policies?
How do I delete my credit card or payment information?
My payment has failed, but the money has left my account?
Why is my payment failing?
See all 10 articles

Bookings and codes
Current Promotions
Need help finding an available slot?
How do I extend my booking?
How do I make a booking?
How do I cancel, change or reschedule a booking?
How do I check for studio availability?
What are your studio types and uses?
See all 9 articles

Manage your account
Booking ID
How do I delete my account?
How do I get verified?
How do I reset my password?
How do I set up an account?
How do I update my account details?
See all 14 articles

Pirate Loyalty Scheme - Also know as 'Pirate Points'

This section details how Pirate Points (Pirate Loyalty Scheme) works for our ...

Pirate Loyalty Scheme: Terms and Conditions
Pirate Studios Loyalty Scheme: How it Works