Credit Expiry
How and when studio credit expires ⏳ When Credit ExpiresWe automatically...
Booking Invoice and Receipts
Invoices and ReceiptsConfirmation emails, payment receipts, and generati...
Refund Policies
Cancellations and RefundsOur cancellation policy, refund process, and co...
Payment FAQs
Payments and Payment IssuesAccepted payment methods, failed payments, an...
Discounts and Promotional codes
Promo CodesUsing promo, discount, and refer-a-friend codes
Promo codes
A...
Studio Pricing: Peak, Standard & Off-Peak Hours
Peak and Off-Peak PricingBy studio typeWe charge higher prices at the bu...
Gift Vouchers
Purchasing, redeeming, and expiry by country
⚠️ Vouchers temporarily un...