Finding Your Booking Confirmation
What to do if you can't find your entry codes
📧 Where to find your confirmation and codes
- When you make a booking you will receive an email confirmation straight away (these can sometimes go to a filtered inbox or spam folder).
- If you have not received the email for any reason, just log in to your account and go to 'My Bookings' — any confirmed bookings will be listed here and you can select each one for more details and check your entry codes.
- Entry codes will be sent 4 hours before the start time. A follow-up email with the codes will be in your inbox and codes can also be found under 'My Bookings'.
- No codes? Check that your ID has been verified.
- Sorry, we can't resend confirmation emails.