How do I delete my account?
If you'd like to permanently delete your account you can do so by loggi...
How do I get verified?
Who needs to get verified and why? Digital verification is required for ...
How do I reset my password?
Resetting your password is fast and easy: Visit your account page Enter...
How do I set up an account?
It takes less than two minutes to get started. Visit the account creati...
I don't know if my booking has gone through?
When you make a booking you will receive an email confirmation straight...
I'm a BIMM Institute student, how does this work?
Pirate is proud to partner with BIMM Institute to provide studios to BIM...
I'm having trouble with ID verification
The following tips may help you prepare your documents for successful re...
New to PIRATE.COM?
To help you make the most of your PIRATE.COM experience, we’ve outlined ...
Refer-a-friend
If you’re an existing Pirate member, refer-a-friend and you’ll be reward...
What is a Subject Access Request and how do I make one?
What is a subject access request?  A subject access request (SAR) is s...