Booking ID
Using your Booking ID with our Chatbot When you reach out to PIRATE.COM,...
How do I delete my account?
  Overview  This article provides an overview of the steps to take if yo...
How do I get verified?
Who needs to get verified and why? Digital verification is required for ...
How do I reset my password?
Resetting your password is fast and easy: Visit your account page Enter...
How do I set up an account?
It takes less than two minutes to get started. Visit the account creati...
How do I update my account details?
  Keeping your information up-to-date on Pirate Studios is crucial for s...
I don't know if my booking has gone through?
When you make a booking you will receive an email confirmation straight...
I'm a BIMM Institute student, how does this work?
Pirate is proud to partner with BIMM Institute to provide studios to BIM...
I'm struggling with ID verification
Verifying your ID is an important step at Pirate Studios for security an...
New to PIRATE.COM?
To help you make the most of your PIRATE.COM experience, we’ve outlined ...
Refer-a-friend
Existing members: If you’re an existing Pirate member, refer-a-friend an...
SMS Opting In
You will be able to see the following to opt in for SMS texting:    
What is a Subject Access Request and how do I make one?
What is a subject access request?  A subject access request (SAR) is s...