For customers in the UK/US
Gift cards are available in a range of values. Click HERE for UK vouchers and click HERE for US vouchers. These can be redeemed as studio credit on any Pirate account with a code that will be sent digitally via email to the purchaser. PIRATE.COM UK gift vouchers are valid for 6 months from the date of purchase. The gift voucher cannot be redeemed after 6 months have passed. For US gift vouchers there is no expiry date. Gift vouchers are not refundable or transferable for cash.
For customers in IE/DE
Unfortunately we're not currently offering gift vouchers in Euros, but we hope to re-introduce these in the future.
IMPORTANT: Credit expiry
We automatically expire credit for all accounts which have been deleted or banned, and every user account over 90 days old, unless:
- You have placed a booking in the last 90 days
- You have cancelled a booking in the last 90 days
- You have redeemed a voucher in the last 180 days
- You have referred someone in the last 90 days
- You received referral credit in the last 90 days
- You're an ambassador
To redeem your gift card:
- Once purchased you will be sent an email containing a gift voucher code.
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To redeem a gift card as studio credit please sign in to your account, go to the 'My Account' section and enter the code where prompted.
Haven't received your gift voucher email?
- Please allow up to 24-hours after purchase to receive your voucher.
- The email may be stuck in your spam folder, so please check there.
- Otherwise, send us an email and we'll be happy to help!