For customers in the UK
Gift cards are available in a range of values. Click HERE for UK vouchers and click HERE for US vouchers. These can be redeemed as studio credit on any Pirate account with a code that will be sent digitally via email to the purchaser. PIRATE.COM UK gift vouchers are valid for 6 months from the date of purchase. The gift voucher cannot be redeemed after 6 months have passed.
For customers in US
For US gift vouchers there is no expiry date. Gift vouchers are not refundable or transferable for cash.
For customers in DE
There is no expiry date for gift vouchers. Gift vouchers are not refundable or transferable for cash.
For customers in IE
Gift vouchers will expire after 5 years. Gift vouchers are not refundable or transferable for cash.
IMPORTANT: Credit expiry
We automatically expire credit for all accounts which have been deleted or banned, and every user account over 90 days old, unless:
- You have placed a booking in the last 90 days
- You have cancelled a booking in the last 90 days
- You have redeemed a voucher in the last 180 days
- You have referred someone in the last 90 days
- You received referral credit in the last 90 days
- You're an ambassador
To redeem your gift card:
- Once purchased you will be sent an email containing a gift voucher code.
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To redeem a gift card as studio credit please sign in to your account, go to the 'My Account' section and enter the code where prompted.
Haven't received your gift voucher email?
- Please allow up to 24-hours after purchase to receive your voucher.
- The email may be stuck in your spam folder, so please check there.
- Otherwise, send us an email and we'll be happy to help!