To help you make the most of your PIRATE.COM experience, we’ve outlined what to expect on your first visit, along with some hints and tips:
Before your visit
Set up your account
It takes less than two minutes:
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Visit the account creation page
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Enter your details in each box. If you have a referral code from another PIRATE.COM customer, please enter it at this point
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Select Join PIRATE.COM and we’ll send you a verification SMS to confirm your mobile number. You’ll need to confirm this number before you can use your account
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Confirmed? You’re ready to get started. We’ll send you a quick email about how to make your first booking
Get verified
Being verified unlocks extra features at PIRATE.COM, like Refer-a-Friend credits. You also need to have your identity verified before you book one of our DJ or production studios, so it’s a worthwhile investment! Don’t worry, the process only takes two minutes. Read more
Book your session
Our live booking calendar shows the latest availability of studios. You can book anywhere from a year in advance right up until a few minutes beforehand. Some studios are popular, so we recommend securing your slot in advance.
TIP: Book enough time to set-up and get comfortable with the gear, and pack-down/pack-up anything you’ve brought along.
Pay
You can either book and pay for each session individually, pr purchase studio credit to add to your account, then use that credit to book your sessions.
Prepare
To make sure your session goes smoothly, we suggest taking a couple of minutes to read a bit more about the type of studio you’ve booked:
On the day
Re-read your confirmation email
It has directions to the studio, your codes for the front door, and the booked studio. The first you booked a studio type, we’ll also send you a quick overview of that space and equipment.
Arrive early
We recommend you come to the studio 15 minutes before your session to help orientate yourself, check out our common areas and find your studio.
House rules
We want you, and the rest of the PIRATE.COM community, to have the best possible experience using our facilities. To help us achieve that, we ask that you stick to a few ‘house rules’ when visiting PIRATE.COM.
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Respect other Pirates
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Absolutely no smoking or vaping
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Keep all liquids away from the equipment
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Tidy up at the end of your session
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Turn off the air-con or heater fan, before you leave
Equipment issues
If anything breaks or needs troubleshooting during your session, please let us know as soon as you can. Contact us via live chat at support.pirate.com and we’ll help diagnose the issue.
CAPTURE.AUDIO
Some DJ studios offer CAPTURE.AUDIO which enables recording your mix with just your phone.
Good to know
Lost property
We don't keep a record of lost property, so the simplest way is for you to contact us via live chat and get a lost property form to fill out, which will be directed to the site manager. Head to support.pirate.com and tap the chat icon to connect.
Refer-a-friend
If you’re an existing PIRATE.COM member, refer-a-friend and you’ll both enjoy studio credit. The credit will drop into your Pirate account right after their first session has finished.
Artist Ops
We have a vast range of artist opportunities for the bands, DJs, producers, podcasters and dancers in our community. Check-in regularly with our Instagram or webpage to win music gear, festival slots and much more.